Who We Are

SoftCloud IBE (Internet Booking Engine)

Seamless Booking, Global Reach: The SoftCloud IBE

SoftCloud IBE

SoftCloud IBE (Internet Booking Engine)

Seamless Booking, Global Reach: The SoftCloud IBE

Our Internet Booking Engine (IBE) is a fully integrated, cloud-based solution designed to help travel agencies provide seamless, hassle-free bookings across flights, hotels, and holiday packages.

By integrating with leading GDSs like Travelport and Sabre, and bed banks such as Stuba and TBO, SoftCloud IBE ensures that you can offer real-time pricing, live availability, and instant confirmations—right from your website.

Key Features & Benefits

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Businesses Supported

Has helped improve customer support worldwide.

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Customer Support

Support to keep your help desk running smoothly.

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Uptime Guarantee

Ensuring your help desk is always available.

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Years of Industry Experience

We bring proven solutions and deep expertise.

GDS & Bed Bank Integration

Functionality: Direct connectivity to 500+ global suppliers, eliminating manual data entry.

Benefit: Real-time availability, competitive pricing, and automated bookings to ensure the best deals for your clients

Automated Offer Creation

Functionality: AI-powered technology generates personalized travel packages in seconds.

Benefit: Increases customer engagement and conversion rates by up to 40%, offering tailor-made, competitive deals.

Multi-Channel Booking

Functionality: Allow customers to book through desktop, mobile,tablets or agent-assisted channels.

Benefit: Enhances customer experience and accessibility, increasing inquiries and boosting overall bookings.

 

Live Payment Integration

Functionality: Secure transactions with Stripe, PayPal, and Barclaycard—integrated for one-click payments and fraud detection.

Benefit: Reduces cart abandonment and increases conversion rates.

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Customizable Branding

Functionality: White-label, customizable themes, real-time admin updates, and full brand integration.

Benefit: Strengthens brand identity and customer trust while offering a premium experience.

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Features

SoftCloud B2B / Agent Management Tool

Transform Your Agent Network with Smart Management

Centralized Dashboard

 

Functionality: Monitor agent performance, track commissions, and manage workflows in real time.

Benefit: Provides full visibility into your business, enabling faster decision-making and higher efficiency.

Multi-Agent Quotation System

Functionality: Generate bulk quotes, apply markups, and send responses instantly.

Benefit: Saves hours of manual work and helps agents close deals faster.

Sub-Agent Hierarchies & Credit Control

Functionality: Manage multiple levels of agents and sub-agents, control credit limits, and automate commission payouts.

Benefit: Eliminates administrative bottlenecks while improving cash flow management.

Advanced Analytics & Reports

 

Functionality: Real-time insights on bookings, agent efficiency, and market trends.

Benefit: Helps optimize strategy and maximize profitability.

Add-On Features

Customize Your Plan to Meet Your Business Needs

We are committed for giving support and powerful features.

Additional Storage

Ideal for growing businesses that need more space to store and access important records.

Premium Support

Our premium support ensures your team always has expert help whenever you need it.

Multi-Language Support

Offer assistance in multiple languages to cater to a broader audience.

Custom Integrations

Build a fully tailored workflow by connecting Teamhelp to the platforms you already rely on.

Integrations

Effortlessly Connect with the Systems You Rely On

1

Select the Tools

Start by identifying the systems and applications your team relies on, such as CRM, email, social media, or team.

2

Connect and Sync

Use Teamhelp’s intuitive integration setup to securely connect your selected tools. With just a few clicks.

3

Customize and Optimize

Once your integrations are in place, customize your workflows to maximize efficiency.